As news of the IRCTC website and app being down spread, users expressed their anger on social media. Many shared screenshots saying they were unable to get Tatkal tickets.
IRCTC की वेबसाइट और एप दिवाली से पहले डाउन, टिकट बुकिंग के लिए यात्री परेशान
Just before Diwali, the IRCTC website and mobile app went down due to technical issues today. Millions of passengers faced problems booking tickets, especially those seeking Tatkal tickets.
Website and app down since morning
Complaints about the website and app not working began around 9:00 am. According to Down Detector, a website that monitors outages, by 11:00 am, nearly 6,000 users had reported the issue.
- 49 percent of users reported the website being down.
- 37 percent experienced problems booking through the mobile app.
- 14 percent experienced problems purchasing tickets at the station.
Problems only occurred during Tatkal ticket bookings.
- Millions of people book tickets on IRCTC every day. There are specific times for Tatkal ticket bookings:
- Bookings for AC class begin at 10:00 am.
- Bookings for sleeper class begin at 11:00 am.
But today, the server crashed before 10 am, making it difficult to book tickets for Dhanteras and Diwali.
Anger expressed on social media
As news of the IRCTC website and app being down spread, users expressed their anger on social media. Many shared screenshots, saying they were unable to get Tatkal tickets.
IRCTC statement
IRCTC officials stated that the website and app were down due to a technical glitch. The technical team is currently working to resolve the issue, and services are expected to resume soon.
What to do when the IRCTC website is down?
If the website or app is down and a ticket is urgent, passengers can use these options:
Go to the railway station ticket counter and book a ticket.
Call the customer care number:
- 14646
- 08044647999
- 08035734999
1.25 million tickets are sold daily
Around 1.25 million tickets are booked daily on the IRCTC platform. This number increases further during festivals like Diwali. Passengers faced inconvenience due to the website being down.
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